Report

To view the consolidated and comprehensive reports, navigate to Journey Orchestration > Notification Journey > Report. The platform displays Journey Overview dashboard, which provides you the details of:

• User Engaged: Total number of users who have interacted with at least one message or touch point within a journey.

• Active Journeys: Number of journeys currently running or scheduled.

• Total Journeys: The total number of journeys created to date.

The Journey List displays all the journeys created to date.

Click the journey id for channel view with detailed per-channel insights.

Expand the channel to view the Node-level metrics, which provides the detailed information about the delivery and interaction performance.