App Push Template
App Push templates are pre-designed message formats used for sending push notifications to mobile apps. App push templates come in three different types:
Standard App Push Templates: ready-to-use templates with minimal customization used for routine notifications such as reminders, updates, and alerts.
App Push Templates (Custom): fully customizable templates that allow personalization of text, images, buttons, and variables to create tailored messages aligned with your campaign goals.
In-App Push Templates: templates intended for notifications that appear directly within the app rather than on the device's notification panel. They engage users while they are actively using the app (pop-ups, banners, promotions, tips, offers).
Let's take a look at all three types:
Standard App Push Template
To create a Standard App Push template,
Navigate to Template Management > App Push Template > Standard App Push Template. The application displays the list of templates created to date.
Click Create New Post.
Select and add title, text body, and an icon as shown below.
All templates are editable by default. To make a template static and prevent users from editing it, toggle the button to the left.
As you add elements, a preview appears on the right. You can switch between Expand and Collapse views to see the template, and preview how it appears on Android and iOS devices.
Once done, click SAVE & CONTINUE. Assign the template a name, tag, category, and permissions, and then click Save.
The template gets created and is available under "View App Push Templates".
To edit a template, hover over it and click Edit, make necessary changes, and save it.
To delete a template, hover over it and click Delete.
Managing these templates are subject to the permissions assigned.
App Push Template (Custom)
To create a Custom App Push Template,
Navigate to Template Management > App Push Template > App Push Template. The application displays the list of templates created to date.
Click Create New Post.
In the template designer, various elements are available in the left pane to design a template. Select an element from the pane and define its properties in the designer. Here is a list of elements available:
Layout: Use this element to add a background color to your notification.
Title: Add a title to your notification with required font format.
Text body: Enter the message to be communicated in required font format.
Icon: Add an icon in custom position and size.
Image: Add an image to your communication with custom size.
Carousel: Display a series of scroll-able images within a single message.
Button: Insert action buttons for specific actions, in custom font color. A maximum of two buttons can be included in a notification.
Setting: Specify what action to perform upon clicking the message body, change the app name color in the notification, and set the notification type (expand/collapse).
Timer: Include a timer in your notification by specifying time type, font formats, and start time and end time. You can also adjust the text alignment.
By default, all the elements and sub-elements are editable. To restrict users from editing, toggle the respective setting to the left.
To insert an image/survey/icon/carousel, select them from the Assets section. If you do not find an asset, you can add it, if you have the necessary permissions
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As you define elements, a mobile preview appears on the right. Preview your design to ensure it meets your requirements, making adjustments as needed. You can switch between Expand and Collapse views to see the template, and preview how it appears on Android and iOS devices.
Once done, click SAVE & CONTINUE. Assign the template a name, tag, category, and permissions, and then click Save.
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In-App Template
To create an In-App Template,
Navigate to Template Management > App Push Template > In-App Template. The application displays the list of templates created to date.
Click Create New Post.
In the template designer, select elements from the left pane and define their properties. Elements available:
Layout: Add a background color to your notification.
Close button: Include an 'x' button to your notification to allow users to close it.
Icon: Add an icon in custom position and size.
Title: Add a title to your notification with required font format.
Text block: Enter the message to be communicated in required font format.
Image: Add an image to your communication in custom size and position.
GIF: Add a GIF file to your communication.
Button: Insert action buttons for specific actions, in custom font color. A maximum of two buttons can be included in a notification.
Video: Include video in your communication with specific dimensions and position.
Carousel: Display a series of scroll-able images within a single message.
Queries:
Is it required to detail about optimal video size? and acceptable formats (mp4)
Can a communication have all multimedia files? Should we mention a tip about including image/video/Gif/carousel?
What's the best position - Absolete/Relative, and why? This info will be helpful for novice users.
By default, all the elements and sub-elements are editable. To restrict users from editing, toggle the respective setting to left.
To insert an image/survey/icon/carousel, select them from the Assets section. If you do not find an asset, you can add it, if you have the necessary permissions.
As you define elements, a mobile preview appears on the right. Preview your design to ensure it meets your requirements, making adjustments as needed.
Switch between Expand and Collapse views to preview how it appears on Android and iOS devices.
After creating the template, click SAVE & CONTINUE. In the displayed dialog, assign the template a name, tag, category, and permissions, and then click Save.
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